Enhancing Patient Care and Revenue through Efficient Order and Demographic Entry
At HBH Solutions, we understand that the foundation of excellent patient care in your lab begins with accurate and efficient order processing. Ensuring that lab orders are correctly managed and processed is crucial not only for providing top-quality patient care but also for securing timely and appropriate payment for your services. That’s where we come in.
Our dedicated team specializes in the “front-office” aspects of lab order management. We work diligently to ensure that all necessary information is captured and entered correctly, minimizing the risk of payment denial due to incomplete or incorrect data. With HBH Solutions, you can trust that every order is processed with precision, allowing your lab to operate smoothly and efficiently.
Timely and accurate order entry is vital for maintaining high standards of patient care. In-house staff often juggle multiple tasks, which can lead to delays or errors in order processing. Even minor mistakes, such as a misspelled name or an incorrect date, can result in claim rejections and lost revenue. At HBH Solutions, our team swiftly and accurately enters orders into your Laboratory Information System (LIS), regardless of whether the orders are manual, email, or electronic medical records (EMR).
As soon as an order reaches us, we initiate a thorough eligibility verification process. We ensure that all required information is present, and if any details are missing or incorrect, we take immediate action to gather the necessary data and rectify any errors. This is followed by a meticulous order entry and coding review process to guarantee compliance with all relevant requirements.
At HBH Solutions, we offer a range of services tailored to your unique requirements. In addition to medical billing and coding, our revenue cycle management team includes experts who handle crucial front- and back-office tasks, such as order management, demographic entry, and insurance verification. These services are also available individually if you only need specific support.
HBH Solutions is committed to helping your lab succeed by ensuring that your orders are managed with the utmost accuracy and efficiency, so you can focus on delivering exceptional patient care.
